Support

Screen Time is the only way Apple lets an app block other apps. Cubby uses it to put a screen in front of the apps you choose during your window. Apple does not let Cubby see which apps you picked, what you do in them, or your browsing. Cubby only receives a coded reference that it can pass back to Screen Time.

Close Cubby fully (swipe it away from the app switcher) and open it again. If the prompt still does not appear, check iPhone Settings → Screen Time is turned on. Screen Time must be on for any app to use it. If your phone is managed by a parent through Family Sharing, the permission has to be approved on their device.

When a whole category is blocked, iOS does not tell Cubby which app inside it you tapped. That means Cubby could only wake the whole category at once, not just the one app you asked for. So Cubby asks you to pick apps one by one. It takes a minute longer once, and every wake-up after that opens only the app you meant.

Yes, 50 apps. The limit is Apple's, and it applies to every app that uses Screen Time. If you reach it, start with the apps that keep you up the most.

You see Cubby's screen instead. During wind-down it says Cubby is getting ready for bed. After bedtime it says Cubby is asleep. If you still want the app, tap Continue.

Apple does not let the blocked screen open Cubby directly, so after you tap Continue, Cubby sends you a notification. Tap it to open Cubby, take a breath, and choose how long you need: 1, 2, 5 or 10 minutes. That app opens for that long, and then it is blocked again. Everything else stays blocked the whole time.

Tap "Didn't get a notification?" on the blocked screen. The usual cause is a Focus, such as Sleep or Do Not Disturb, silencing Cubby. To let Cubby through: iPhone Settings → Focus → choose the Focus → Apps → add Cubby. If notifications for Cubby are off, turn them on in iPhone Settings → Notifications → Cubby.

You can also skip the notification: after tapping Continue, open Cubby from your home screen within a few minutes and it will take you to the same place.

Not during your window. That is the point. If you really need an app now, it is at most a minute's detour through Cubby. For anything urgent you can also turn off Cubby's Screen Time access in iPhone Settings, which removes every block.

Deleting Cubby removes its blocks. If an app still shows Cubby's screen afterwards, restart your phone. If it persists, go to iPhone Settings → Screen Time → Apps with Screen Time Access and remove Cubby there.

No. Blocking runs only from the start of your wind-down until your wake time. During the day your apps work normally.

Settings → Protected window. You can change your bedtime, your wake time and how long your wind-down lasts (30, 60, 90 or 120 minutes, or a custom length). Changes apply from the next window. If you change them in the middle of a night, the new times take over straight away.

Your window has two parts. Wind-down is the stretch before bedtime, when Cubby is getting ready for bed and you work through your goals. Night runs from bedtime to your wake time, when Cubby is asleep. Blocked apps stay blocked through both.

With weekends off on, Friday and Saturday nights have no blocking and no night record. If you want to wind down on one of those nights anyway, Home has a button for it.

Goals are the small things you want to do before bed, like reading, stretching or setting out tomorrow's clothes. Add them on Home. Recurring goals, set in Settings → Recurring routine, come back every night. Tap the circle to mark one done.

A wake-up attempt is each time you reach Cubby's check-in screen from a blocked app. A wake-up is each time you then choose a time and open the app. Time on blocked apps adds up the time you chose for each wake-up, stopping at your wake time.

Each morning Cubby tells you how it slept: well rested, tired or exhausted. It depends on how much time you spent on blocked apps during your window, compared with how long you had to sleep. Time after bedtime counts fully. Time during wind-down counts half, because it is closer to the evening. A few minutes will not change much.

Your streak counts the nights in a row on which you finished every goal. A night with no goals does not add to your streak or break it. A night where Cubby was never opened breaks it. Your best streak is kept in Nights.

No. Nights are a record of what happened, so they cannot be edited. If you missed a morning, Cubby catches up the next time you open it.

$4.99 a month or $39.99 a year. The yearly plan starts with a 7-day free trial. Prices may vary by country and are shown in your currency before you subscribe.

When the 7 days end, unless you cancel before then. You can check the exact date in iPhone Settings → your name → Subscriptions → Cubby.

iPhone Settings → your name → Subscriptions → Cubby → Cancel Subscription. You can also get there from Cubby: Settings → Subscription. Apple handles all billing, so we cannot cancel for you. You keep access until the end of the period you have paid for.

Refunds are decided by Apple, not by us. Request one at reportaproblem.apple.com. Choose Cubby and the charge, and give a reason.

Tap Restore purchases on the subscription screen, and make sure you are signed in with the same Apple Account you paid with. If you changed how you sign in to Cubby, sign in the way you did before.

Sign in the way you did before. Your settings, goals, nights and streak come back. You will need to pick your blocked apps again and give Cubby Screen Time access again, because Apple keeps both of those on the phone only.

Cubby stops blocking on this phone and removes your data from it. Your account keeps everything, and signing back in brings it back. Your picked apps stay on this phone and come back if you sign in to the same account.

Settings → Delete account. This permanently deletes your account and everything stored with it: your settings, goals, nights and journal entries. It cannot be undone. Deleting your account does not cancel your subscription; cancel that in iPhone Settings first.

Your account (your sign-in and, if you gave one, your email), your settings, your goals, your nights and their numbers, and your journal entries. These are stored so they come back on a new phone. They are stored securely and are only readable by your account.

The names of the apps you block, and anything you do in them. Apple does not give them to Cubby in a form we could read, and Cubby does not try.

No. See the full privacy policy at tuckincubby.com/privacy.

The fastest way is Settings → Report error inside Cubby. It can include diagnostics about Cubby's schedule, which helps us fix blocking problems quickly. You can see exactly what is sent before you send it.

You can also email admin@tuckincubby.com. We read everything and usually reply within two working days.